Why I won't be buying HP Compaq Laptops ?

Last time, I thought that i had make a good choice to purchase one of the Compaq laptop (now known as HP-Compaq). I thought Compaq is a well reknown brand in computer area, therefore,i thought that my Presario 2100 laptop will be pretty okay ....

WAllaa .. i had been using it for sometimes (1 year ++ to be exact)... Something happen to my Baby. suddenly, the LCD display goes dimmed and hard to be seen. I thought i will have a major motherboard problem at first... later i test it on my dad's monitor. Gosh, there is stilll display on the monitor. THerefore, i suspected that it will not be the matter with the motherboard and may be due to the display itself.

So, i did some googling on the internet and found that this matter is called as the backlight malfunction ~~~ erm .. something like that. Happier when i search in ebay that 1 backlight will just cost me bout RM 100 ++ good news ...

Muahahahaa

The next morning i called up Compaq and tell them bout my problem and asked what is the price for compaq's backlight. I am damn surprise that the customer service guy tell me that in Compaq's laptop, there are no such thing as changing the backlight alone but instead it had to be done to the whole LCD module. First, i am not that sure bout what that guy tell me so i go to the laptop repair shop and hope that they can solve this problem for me. However, that guy also said that this is what normally happen to Compaq and HP's laptop the LCD, the backlight and the cable is bundled together and damn hard to change 1 component only. ---- the price for this is RM 2500 for the LCD itself

Reason, I will not buy HP Compaq laptop:

1. althought that the price is kinda resonable but they give us hard to fix and hard to find parts.
2. they only give 1 year warranty (normally, according to what i see until now), my guess the part is not that durable.
3. had some problem with the battery, there are even cases with HP laptop where the battery exploded. see this http://www.geek.com/news/geeknews/2005Oct/gee20051017032772.htm
4. expensive parts
5. Hard to repair, tried to unscrew the casing and it was complicated .

That is the experience i had with Compaq, and hope to share my story with you guys. Make a better choise and ask the sales person more on the parts of the laptop that you are going to purchase.